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Can't find it here?
If you can't find your answer here or have further questions, check out one of the official Messenger newsgroups.

For Windows Live Messenger,
visit Microsoft Public Newsgroup - for assistance.

For Windows XP, Windows Messenger and MSN Messenger:
visit Microsoft Public Newsgroup - microsoft.public.windowsxp.messenger for assistance.

For Windows 95, 98, 2000 and Millennium Edition (ME), MSN Messenger:
visit Microsoft Public Newsgroup - microsoft.public.msn.messenger for assistance.

To reach the newsgroup, you can either use the links above or a newsgroup client (such as Outlook Express). To use the Microsoft newsgroups within Outlook Express, please see these instructions.

Looking for more?
Check out the Windows XP Expert Zone or the Microsoft Knowledge Base
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